easyJet have announced their new hold luggage proposition which will be launching on Tuesday 15th November.
Their customers have been telling them that they want to be able to choose how much hold luggage they take with them when they travel. So, they have listened and from 15th November 2017, they will be offering the choice of adding either 15kg or 23kg of hold luggage to easyJet bookings.
This means they are replacing their current 20kg hold bag option with a lower-priced choice for those who need to travel with a bit more than a cabin bag, and a higher weight option if customers need to take more with them, for example when travelling to business exhibitions.
1. Why have easyJet abandoned the 20kg bag option?
Their old proposition did not fully cater for the travel needs of all of their customers. Now customers can enjoy smaller weight 15kg bag on shorter business trips from £9.99 or take a little more with them with our 23kg bag.
2. What will happen for customers who have already purchased a 20kg bag for future flights?
easyJet will honour customers who have purchased a 20kg bag on an existing booking. No amendments will be made to their bookings. Customer will still be able to add weight to 20kg bags up to 32kg. Their new bag sizes will only apply to new bookings.
3. Will customers still be able to add additional hold luggage weight to their booking?
Yes – customers will be able to add weight in 3kg increments up to 32kg total for one hold bag.
4. What changes will apply to FLEXI and Inclusive fare bookings?
Bookings made on easyJet’s new Flexi and Inclusive fares will now include a 23kg bag in the price. Any existing bookings will have their 20kg bag allowance honoured.