easyJet launches new global connections service

easyJet has launched ‘Worldwide by easyJet’ which enables customers to book multisector journeys to connect their easyJet flight with other easyJet flights or a flight with one of their new partner airlines such as WestJet, Norwegian and Loganair as well as a number of European … Read more about easyJet launches new global connections service

More airlines announce changes to onboard medical provisions

Following the announcement by British Airways in February this year that they are stopping the provision of therapeutic oxygen onboard their short-haul flights, more airlines have announced changes to their provision of medical services: In August KLM stopped offering additional … Read more about More airlines announce changes to onboard medical provisions

Qatar launch Cardiff to Doha flight in May 2018

Qatar has announced the launch of its new service from Cardiff Airport to Doha will be in May 2018. Qatar will offer the opportunity for customers to connect to over 150 destinations including key routes to Australia, the UAE, Thailand, India, Hong Kong, South Africa and … Read more about Qatar launch Cardiff to Doha flight in May 2018

Ryanair announces changes to their hand baggage policy

With punctuality a priority for most travellers and a necessity for airlines to keep their costs down, Ryanair has taken a new approach to hand baggage in a bid to reduce delays. The low-cost airline has announced that all customers without Priority Boarding will have to put … Read more about Ryanair announces changes to their hand baggage policy

British Airways re-releases upgrade incentive to fly in First Class

British Airways has re-released its 'Upgrade to First for Free' promotion for customers who book a return flight in Club World and travel before 31 December. The offer enables customers to upgrade to First class on one leg of their journey and includes selected American Airlines … Read more about British Airways re-releases upgrade incentive to fly in First Class

Air traffic control delays increase by 35%

A year of delays across European airspace is reflected in statistics released for July which show delays due to air traffic control regulations rose by 35% compare to July 2015. 70% of these delays were non-weather related but instead were linked to factors within service … Read more about Air traffic control delays increase by 35%

KLM lead the way with WhatsApp Business pilot

WhatsApp has partnered with KLM to pilot the use of a WhatsApp Business app. It allows verified businesses to connect with customers via WhatsApp, an app that has over one billion users worldwide. KLM is the first airline to be a part of the pilot and it enables them to send … Read more about KLM lead the way with WhatsApp Business pilot

In Depth – New airline LEVEL breaks in to the low cost longhaul market

With Norwegian Airlines rapid expansion of longhaul low-cost flights, other airlines are starting to enter the market and compete in this fast growing sector. The premise of just paying for a basic fare and then having flexibility to add extra services you need, such as a checked … Read more about In Depth – New airline LEVEL breaks in to the low cost longhaul market