Fat Face exploits global presence at a local level, through the implementation of Meon technology solutions.

Fat Face is a fast-growing lifestyle clothing and accessories retailer, based in the UK. Having started in 1988 as a business selling t-shirts and sweatshirts in the Alps, they are now one of the UK’s most recognised multi-channel retail brands stocking a wide range of womenswear, menswear, childrens wear, footwear, and accessories, all designed in-house at their headquarters in Havant, Hampshire. There are currently over 220 Fat Face stores in the UK, Ireland & the US.

 THE CHALLENGE

Fat Face clothing have worked with Meon Valley Business Travel for approximately 8 years utilising our office to service their travel requirements. Store personnel regularly cover holidays and absences in other stores and have a requirement for rail tickets and accommodation. The Head Office team travel internationally to their production facilities; buying trips; photo shoots for models, supplier and store visits. There was an element of staff that booked via the internet and didn’t adhere to company policy. Fat Face wanted to mandate that all travel was to be booked via Meon Valley Business Travel and implement an online booking tool for all staff to have access to. Their requirements were for the site to incorporate their company travel policy, an authorisation process, purchase order, employee number and cost centre requirements. 

THE SOLUTION

We built a Fat Face Travel booking Portal that was launched to 750 users in 2015, via a series of training sessions at their Head Office and Web-EX demonstrations. Their site encompassed all their requirements, enabling and disabling booking classes in line with their travel policy; a comprehensive authorisation process; bespoke reason codes; mandatory purchase orders and corporate rates at preferred properties.

RESULTS

By mandating for all travel reservations to be processed through the online booking tool with only their more complex trips being undertaken by the Meon Valley Business Travel office team it has streamlined the entire booking process, cut down the costs associated with travel previously being reclaimed through expenses; reduced booking fee transaction costs; given Fat Face full visibility of all their personnel at any given time to assist with their sustainability requirements; the associated MI reporting enables them to better monitor and control the travel costs. 

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